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1. About the JW Player
  2. Entering accented characters

About the JW Player

what is the JW PLayer?
This web site uses the JW Player, which is named after its creator Jeroen Wijering. The newest versions of the JW Player is not only able to play and stream audio and video content over the Internet, but also works in every common browser and on most devices including many of the portable devices that have been added to our electronic landscape in the last 10 years. Browsers on computers will need the Adobe Flash Player web-browser plug-in.

installing Adobe Flash Player
If you don't have the Adobe Flash Player, you will need to download and install the Adobe Flash Player browser plug-in from the Adobe web site. The installation process will occur interactively, over the Internet.

technical requirements
Check latest recommended requirements from the Adobe web site:

Intel Core™ Duo 1.33GHz or faster processor
At least 256MB of RAM
Mac OS X v10.4 (Intel) or later

A Pentium processor-based PC or compatible computer
At least 128 MB of RAM
Windows 2003/2008/XP/Vista/7
A Sound Blaster or compatible sound card and speakers recommended
DirectX version 3.0 or later recommended

Supported Browsers
IE6 and above
Firefox 3.0 and above
Google Chrome
Safari 4.0 and above
Opera 9.5 and above

Supported Devices
Android 2.1+

current version
Current Adobe Flash Player version: 10.3 Check the Adobe web site for more information on current version.

troubleshooting faq
1. When I try to view a video, I see a blank screen.
2. I've installed the newest Adobe Flash Player, but videos or audios aren't playing.
3. How do I troubleshoot Adobe Flash Player problems on Windows computers?
4. How do I troubleshoot browser plug-in problems?

1. When I try to view a video, I see a blank screen.
Have you installed the newest Adobe Flash Player? If not, please visit the Adobe web site to download and install.

2. I've installed the newest Adobe Flash Player, but videos or audios aren't playing.
Are you connected to the Internet? If you have confirmed your Internet connection and are still having problems, access Adobe's check web page. This page will automatically detect if the Adobe Flash Player is installed correctly and which version you have installed. Also, check additional Flash Player help resources at the Adobe support web site.

3. How do I troubleshoot Adobe Flash Player problems on Windows computers?
Errors are usually related to software conflicts, unusable files, or incompatibilities. They can also be related to specific hardware combinations, and sometimes the way in which the hardware is configured. Check the technical hardware requirements on this page [listed above]. Also, check the Adobe support web site.

4. How do I troubleshoot browser plug-in problems?
Adobe's web site has information on how to troubleshoot your browser plug-in.

Entering accented characters

Different computer operating systems – MacOS X (Apple Macintosh) and Windows (XP, 2000, etc.) – offer differing approaches for entering accented characters.  Techniques are explained below.

Windows PC
Method 1:  Alt + key sequence
Make sure the Num Lock key is down. Hold down the Alt key while entering a number sequence on the keypad.  Release the Alt key: you should see the accented character.

Number sequences for specific characters are listed in the character table below.

Method 2:  Windows Character Map tool
Use the Windows Character Map tool – a small pop-up accessory that allows you to copy and paste special characters into any application (such as a web browser).  On your Windows PC, access

Start Menu  >  Programs  >  Accesories  >  System Tools  >  Character Map

Click on and copy the character you need from the Character Map tool.  Then, click back in the browser form field and paste the character (ctrl-v or 'Paste' via browser menu selection).

Apple Macintosh
Method:  option + key [+ key]
Hold down the option key while entering the first letter of a sequence (e.g., option ` or option e).

Release the option key and enter the second character of the sequence (e.g., a, e, i, n, o, or u): you should see the accented character.

Exceptions: A few special characters (ç, ß, ¡) are produced by simply entering option + key.  The ¿ character is produced by simultaneously entering 'opt shift ?'

Character Table
character Macintosh PC character Macintosh PC
à opt ` + a alt + 0224 ñ opt n + n alt + 0241
á opt e + a alt + 0225 ò opt ` + o alt + 0242
â opt i + a alt + 0226 ó opt e + o alt + 0243
ä opt u + a alt + 0228 ô opt i + o alt + 0244
ç opt c alt + 0231 ö opt u + o alt + 0245
è opt ` + e alt + 0232 ß opt + s alt + 0223
é opt e + e alt + 0233 ù opt ` + u alt + 0249
ê opt i + e alt + 0234 ú opt e + u alt + 0250
ë opt u + e alt + 0235 û opt i + u alt + 0251
ì opt ` + i alt + 0236 ü opt u + u alt + 0252
í opt e + i alt + 0237 ¡ opt 1 alt + 0161
î opt i + i alt + 0238 ¿ opt shift ? alt + 0191